/support/returns/
What is the return process?
Nothing matches that. Ask us instead — Ask Monte
01
Sign in to your account, open the order and tap “Start a return” at the bottom of the page. Once we approve it, inside the US we email you a free prepaid return label.
02
Pack the product in its original unmarked packaging with all components in the box
03
If the product is returned undamaged in its original condition, your money will be refunded within 7 business days. Please, note that return process is applicable only for purchases from montetuning.com
FAQ
What is the return policy?
We offer a 30-day money-back guarantee on all orders. To start a return, download and print the RMA form, fill it in by hand and send it together with the product to the address printed on the form. 📦
Who pays for return shipping?
- United States: We cover the return shipping cost. Contact us to get a prepaid return label.
- International: The buyer is responsible for return shipping. Reach out to us for return instructions.
Still need help?
Ask Monte in the chat — or write to [email protected].
Average response time: within 2 hours